Repairs

Repairs Definitions

Information

 

Roof leaks – These are an emergency when the leak is causing major damage.

 

Damage to roof – This will be attended to only when the damage is likely to cause a hazard.  For health and safety purposes we have a duty of care to our employees and they will not repair a roof when weather conditions make it unsafe to do so

 

Broken windows – If a window is broken and caused as a result of crime, notify the local police who will supply you with a crime reference number, which we need for our records.  If the damage is caused by your actions you will be recharged.

 

Downpipes and Gutters – If water is entering the building and causing major damage or if there is a loose part which has become dangerous ad cannot be made safe by the tenant.

 

Securing the Property – If an external door is damaged during a break in and will not close or if a ground floor window is jammed open or if a lock will not operate as a result of crime, notify the police who will provide you with a crime reference number, which we will need for our records.  If the damage is caused by your actions such as forced entry or family disputes this will result in a charge to you.

 

Dangerous Structures – we will attend and make safe structures (only for which the association is responsible) that are in a dangerous condition, for example, due to storm damage.