How Do I

Pay my rent

Parting with the cash can sometimes be a pain.

All Fife Housing Association tenants must pay their rent monthly, one month in advance.

If you are having problems paying, it is important to tell us as soon as possible.

How do I pay?

• By Direct Debit.  If you have a bank account you can set up a Direct Debit.  You tell us what day or date you want to pay your rent and we will debit your bank account with the amount you need to pay.
• By Standing Order. If you have a bank account, you can set up a standing order to pay your rent. You tell your bank when and how much you want to pay.
• At Post Offices or Retail Outlets with PayZone signs. Use a Smartcard to pay your rent at anywhere in the United Kingdom.
• Online. You can pay your rent through the internet. Visit www.allpayments.net to find out how.
• By Phone. Another way to pay if you have a debit or credit card. Simply call 01383 606162 and ask for your Housing Officer or our Rent Payment section. 
• By Post. If you prefer to pay by cheque, you can send in your rent to our office. Cheques should be made out to Fife Housing Association Limited. Please don't send cash.
• At our office. If you want to pay in person, please note we accept cash, cheques, debit and credit cards.

If you want more information about how to pay or need a Direct Debit form, Standing Order Form or Smartcard please contact us

Rent Arrears

If you are having difficulty paying your rent, it is important that you contact your Housing Officer right away.

Although you may find discussing the issue difficult, our Housing Officers are there to help and decide how you can best repay any arrears you have built up in a manageable way. He or she can also help investigate problems you may be having with Housing Benefit, and suggest other benefits for which you may qualify.

Housing Officers can also help you work out a plan to manage your money and avoid arrears in the future. We cannot help if you do not contact us.

Can I be evicted?

Although we will do our best to help you if you contact us, we cannot help if you do not. If you continue not paying your rent, we will, in the last resort, bring legal action. We will also bring legal action against tenants who fail to stick to plans made with their Housing Officer to clear their rent debt.

Tenants who do not pay their rent will be evicted.