How Do I
Handle harassment
No-one should live in fear of harassment. We do not tolerate any form of harassment in Fife Housing Association communities. If you are being harassed, contact us immediately and let us know what is happening.How will Fife Housing Association help me?
When you contact us, we will look at your problem immediately. We will take firm action against anyone who threatens the safety and security of our tenants, their homes or their neighbourhood. If you have been accused of harassment, you should cooperate fully with our enquiries. Both the accuser and the accused have the right to appeal against any decision they feel is unfair.
We endeavour to sensitively deal with all complaints of this nature.
Fife Housing Association Harassment procedure
Our commitment is to:
- Fully investigate all incidents and take appropriate action against the perpetrators
- Respect confidentiality
- Support and offer help to the victims of harassment
- Monitor all incidents and attend to them within 24 hours
- Ensure that our staff deal with all complaints seriously and sensitively
- Provide appropriate practical advice and assistance to resolve the situation, including interpreting services and support groups
- Assist victims in pursuing legal remedies
What happens next?
Depending on the situation, it may be necessary to involve the police or other agencies, who will be able to deal with the situation as appropriate.
Within the law, as laid out by the Race Relations Act 1976 (amended 2000) and the Anti-Social Behaviour Legislation, we can initiate eviction proceedings and anti-social behaviour orders, amongst other measures.